Online bookings must be paid in full at the time of booking using Stripe for international cards and another gateway for domestic transactions.

Refunds are available if the boat is not operational, a special event is canceled, or if Beat Boat cancels the trip. No refunds are given if the boat is operational and you choose not to attend.

Date changes are free within 2 hours of booking. Beyond this, changes are subject to a fee and availability.

Face and head tattoos are not permitted on Beat Boat.

Guests are liable for any damages they cause. Beat Boat is not responsible for personal belongings.

Prohibited items include weapons, outside food and drinks, single-use plastic bottles, professional photography equipment, and illegal substances.

Smart casual attire is required. Specific guidelines apply for male and female attire.

Children must be supervised by an adult at all times and are only allowed during private hires.

Cancellations by Beat Boat due to weather, mechanical issues, or other reasons will result in a full refund or rescheduling.

Boarding starts 15 minutes before departure. Late arrivals may not be allowed to board.

The minimum age to book is 18. Children are allowed only during private hires and must be supervised.

Pets are not allowed on the boat.

Beat Boat is not responsible for lost or stolen items. Guests are advised to take care of their personal belongings.

Smoking is only allowed in designated areas.

All passengers must adhere to health and safety regulations, including wearing life jackets if required.

Yes, the boat can be rented for private events. Details and pricing are available on the website or by contacting customer service.

Payments can be made using international cards through Stripe and other gateways for domestic transactions.

The maximum capacity is dictated by safety regulations and varies based on the type of event or booking. Specific details are available when booking.

Any disputes arising from the terms and conditions are resolved under the jurisdiction stipulated in the terms and conditions document.

Beat Boat adheres to strict environmental policies, including prohibiting single-use plastics and encouraging sustainable practices onboard.

Special events have specific guidelines and may include additional terms. Check the event details when booking.

Customer service can be contacted through the contact form on the website or via the provided phone number and email address.

Group bookings may have specific guidelines and discounts. It’s best to contact customer service for detailed information.

Beat Boat reserves the right to change the itinerary due to weather conditions, safety concerns, or other unforeseen circumstances.

Beat Boat may offer loyalty programs. Check their website or contact customer service for the latest information.

Personal music devices are generally not allowed unless specified otherwise for private events.

Outside food and beverages are not allowed. Beat Boat provides catering services that can be arranged in advance.

Wi-Fi availability may vary. It’s best to check with Beat Boat directly for current offerings.

Professional photography and videography equipment are not allowed unless you have prior permission from Beat Boat.

In case of an emergency, follow the instructions of the crew members and use the provided safety equipment.

Some events may be tailored for specific age groups. Check the event details when booking.

Feedback and complaints can be submitted through the contact form on the website or via email.

Yes, contact customer service to inquire about lost items.

Yes, special occasion bookings such as birthdays or anniversaries can be arranged. Contact Beat Boat for more details.